General Questions
1. What services do you offer?
We provide facials, chemical peels, microdermabrasion, waxing, lash and brow services, and more.
2. Do I need to make an appointment?
Yes, booking an appointment in advance, but we may accept walk-ins based on availability. Booking online in advance may sometime offer to clients a discount.
3. What should I do to prepare for my appointment?
Arrive with clean skin, avoid sun exposure before treatments, and inform us of any allergies or skin conditions.
4. How long does a facial take?
Most facials take between 45–90 minutes, depending on the type of treatment.
5. How often should I get a facial?
We recommend facials every 4–6 weeks to maintain healthy skin.
Skin Care & Treatment Questions
6. What facial is best for my skin type?
Our esthetician will assess your skin and recommend the best treatment for your concerns. You can submit free consultation request through our website to assess your skin prior to your appointment.
7. Are extractions painful?
Some discomfort is possible, but we use gentle techniques to minimize pain.
8. Can I wear makeup after a facial?
It’s best to wait at least 24 hours to allow your skin to breathe and absorb the benefits of the treatment.
9. Do facials help with acne?
Yes, we offer specialized treatments for acne-prone skin, including deep cleansing facials and peels.
10. What’s the best treatment for anti-aging?
We recommend collagen-boosting facials, chemical peels, or microdermabrasion for reducing fine lines and wrinkles.
Waxing & Hair Removal Questions
11. How long should my hair be for waxing?
Hair should be at least ¼ inch long for best results.
12. Is waxing painful?
Some discomfort is normal, but we use techniques to minimize pain.
13. How long does waxing last?
Results typically last 3–4 weeks, depending on hair growth.
14. Can I wax if I have sensitive skin?
Yes, we offer gentle wax options for sensitive skin.
15. What should I avoid after waxing?
Avoid hot showers, tanning, and exfoliating for at least 24 hours.
Booking & Policies
1. Do you require a deposit to book an appointment?
Yes, a deposit is required to secure your appointment. This ensures commitment and allows us to manage my schedule efficiently.
2. What is your cancellation policy?
I require at least 24-48 hours’ notice for cancellations or reschedules. Last-minute cancellations may result in a fee.
3. Do you offer same-day appointments?
Same-day bookings may be available based on my schedule. It’s best to book in advance.
4. What payment methods do you accept?
We accept cash, credit/debit cards, and digital payments such as Zelle and cash.
5. Do you offer gift certificates?
Yes! Gift certificates are available and make a great gift for any occasion. See our website.
Skin & Treatment-Specific Questions
6. Can I get a facial if I have sensitive skin?
Absolutely! We offer facials with gentle, soothing ingredients specifically for sensitive skin.
7. Do you use all-natural or organic products?
We carefully select high-quality products, including organic and clean beauty options. Let me know if you have preferences.
8. Do you customize facials?
Yes, every facial is tailored to your skin’s unique needs and concerns.
9. Can I get a facial if I have active breakouts?
Yes! I offer acne treatments designed to reduce inflammation and promote healing.
10. How do I maintain my skin at home after a treatment?
We provide personalized skincare recommendations based on your needs. Using the right products and staying consistent is key!
Solo Spa Experience
14. Do you offer packages or memberships?
Yes, we offer discounted packages and membership plans for regular clients. Ask me about the options!
15. Do you offer mobile services or house calls?
At this time, we only provide services at our spa, but we can offer recommendations for at-home skincare routines.
16. Is your spa private and relaxing?
Yes, since I work solo, you’ll receive a one-on-one, personalized, and peaceful spa experience.
17. What’s the best way to contact you?
Yes, since I work solo, you’ll receive a one-on-one, personalized, and peaceful spa experience.
18. Do you offer skincare consultations?
Yes! If you’re unsure about which treatments or products are best for you, we offer consultations to assess your needs.